Refund and Returns Policy

Our refund and returns policy for clothing items lasts 3 days. If 3 days have passed since your purchase, we cannot offer you a full refund or exchange.

Eligibility for Returns

To be eligible for a return, your clothing item must meet the following criteria:

•The item must be unused and in the same condition that you received it.

•The item must be in its original packaging with all tags attached.

•A receipt or proof of purchase is required to complete your return.

Non-Returnable Items

For hygiene and safety reasons, certain types of clothing are exempt from being returned:

•Intimate or sanitary goods (such as undergarments or swimwear).

Please do not send your purchase back to the manufacturer.

Partial Refunds

In certain situations, only partial refunds may be granted:

•Any item not in its original condition, damaged, or missing parts for reasons not due to our error.

•Any item that is returned more than 3 days after delivery.

Refund Process

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If approved, your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment within a certain number of days.

Late or Missing Refunds

If you haven’t received a refund yet, please follow these steps:

1. Check your E-Wallet again.

2. Contact your carrier company; it may take some time before your refund is officially posted.

3. Contact your carrier company. There is often some processing time before a refund is posted.

If you have completed these steps and still have not received your refund, please contact us at info@nasij.net.

Sale Items

Only regular-priced items may be refunded. Sale items cannot be refunded.

Exchanges

We only replace items if they are defective or damaged. If you need to exchange an item for the same product, please email us at info@nasij.net.

Gifts

•If the item was marked as a gift when purchased and shipped directly to you, you will receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.

•If the item was not marked as a gift, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver.

Shipping Returns

To return your product, you should mail us to:info@nasij.net.

•Shipping Costs: You are responsible for paying your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

•Delivery Time: Depending on your location, the time it takes for your exchanged product to reach you may vary.

•Insurance: If you are returning expensive items, you may consider using a trackable shipping service or purchasing shipping insurance. We do not guarantee that we will receive your returned item.